Terms of Service

These terms govern your use of Image2API services and define our mutual rights and responsibilities.

Last updated: January 15, 2025

1
Acceptance of Terms

By accessing or using Image2API ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2
Description of Service

Image2API is an AI-powered service that extracts structured data from images using advanced machine learning models. Our service includes:

  • Image processing and data extraction capabilities
  • API access for programmatic integration
  • Web-based dashboard for managing extractions
  • Documentation and support resources

3
User Accounts

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4
Acceptable Use

You agree not to use the Service to:

  • Process illegal, harmful, or inappropriate content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Attempt to reverse engineer or compromise our systems
  • Exceed rate limits or abuse the API
  • Process personal data without proper consent
  • Use the service for competitive analysis or benchmarking

5
Privacy and Data Protection

Your privacy and data security are fundamental to our service. Our comprehensive data practices include:

Vision AI Processing

  • Images processed in secure, isolated environments and deleted within 5-30 seconds
  • Vision AI models do not use your images for training or improvement
  • All processing occurs under strict data processing agreements
  • SOC 2 Type II compliance for all AI model providers

Data Ownership & Rights

  • You retain complete ownership of all uploaded images and extracted data
  • No permanent storage of image content on our servers
  • Full GDPR and CCPA compliance with data subject rights
  • Right to request deletion of any retained metadata

Compliance & Security

  • HIPAA-ready processing with Business Associate Agreements available
  • TLS 1.3 encryption for all data transmission
  • Regular security audits and compliance monitoring
  • Geographic data residency options for compliance requirements

For complete details, please review our comprehensivePrivacy PolicyandData Usage Policy.

6
Payment and Billing

For paid services:

  • Fees are charged in advance on a monthly basis
  • All fees are non-refundable except as required by law
  • We may change our fees with 30 days notice
  • Failure to pay may result in service suspension
  • You are responsible for all applicable taxes

7
Service Availability

While we strive for high availability, we do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue the Service at any time with reasonable notice. We target 99.5% uptime but are not liable for service interruptions.

8
Limitation of Liability

To the maximum extent permitted by law, Image2API shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9
Termination

Either party may terminate these Terms at any time. We may suspend or terminate your access immediately for violation of these Terms. Upon termination, your right to use the Service ceases, and we may delete your account and data after a reasonable period.

10
Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

11
Contact Information

If you have questions about these Terms, please contact us at:

Email: support@kastana.software

These terms are effective as of January 15, 2025